The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
The motor of ZENIGO is not the Fashion itself but the contribution to promote the talent of tribal artisans who can´t compete with the fast industrial world & spreading the value & impact of Slow Fashion.
We thank you for caring about people and the earth with us, and joining our ZEN Lifestyle for a collective consciousness.
Please feel free to give us any type of ideas or comments to help us keep on searching for the most natural way to develop artisanal textiles.=)